Contact Us

Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? This page explains how to reach Non Gamstop Casinos and what kind of enquiries we're best placed to help with.

How to reach us

The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of working days, though busier periods can occasionally push that out a little. Please include as much detail as you can — the brand name, the page you're referring to, and a brief description of the issue — so we can look into it properly the first time round.

What we can help with

• Corrections or updates to information on any of the casinos featured on this site, including Betmica, Kikibet, Betninja and the others listed in our rankings
• Questions about how we researched and rated the sites covered on our Non GamStop Casinos 2026 - Best Online Casinos UK page
• General feedback on the site, its content or its usability
• Media or partnership enquiries relating to elephanttrees.co.uk

We're not able to intervene in disputes between a reader and a casino operator, process withdrawals, or act on a customer's behalf with any brand we review. Those matters sit entirely with the operator in question, since we don't hold accounts with or manage funds through any of the sites we cover.

Questions about GamStop or self-exclusion

If your message relates to your own self-exclusion status, resetting GamStop, or how self-exclusion works more generally, we'd point you towards our Responsible Gambling page first, as it covers this in more detail than we can in a reply email. We're happy to answer general questions about how non-GamStop casinos operate, but we can't advise on individual account or exclusion decisions — that's a matter between you and GamStop, or a support organisation, rather than something a comparison site can resolve.

Before you write in

A few things that help us answer faster:

• Check whether your question is already covered on our main casino comparison page or our About Us page, which explains who we are and how the site is put together
• Include a screenshot or link if you're reporting an error on a specific review
• Let us know if your enquiry is time-sensitive, though please note we can't guarantee same-day replies

For anything relating to our Terms and Conditions, including how the site is funded through affiliate commission, that page sets out the detail — commission from operators never affects how any brand is rated or ranked here.

A reminder before you play

Non Gamstop Casinos is a review and comparison site, not a casino operator. We don't manage deposits, bonuses or withdrawals for any of the brands listed, so account-specific queries need to go directly to the casino's own support team. All gambling content on this site is intended for adults aged 18 and over.

If you're unsure who to contact — us or the casino directly — a good rule of thumb is: if it's about our content, our ratings or the site itself, email us; if it's about your account, a deposit, a bonus or a withdrawal, that sits with the operator you're playing with.